Last updated: 31/01/2026
SUARA (“ we ”, “ us ”, or “ our ”) operates the platform available at https://suara.me (the
“ Platform ”).
We are committed to protecting your personal data and respecting your privacy in accordance
with applicable laws, including Indonesian data protection regulations.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal
information when you use SUARA.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that can identify you directly or indirectly, including:
- Name or nickname
- Email address
- Phone number
- Age range, gender (optional)
- Location (city/province level only)
- Account credentials (hashed/encrypted)
1.2 Usage & Technical Information
Automatically collected data such as:
- Device type, operating system, browser type
- IP address (anonymized where possible)
- Log data, cookies, and analytics events
- Interaction data (poll responses, app activity)
1.3 Opinion & Survey Data
- Responses to polls, surveys, or questionnaires
- Preferences, attitudes, and sentiment data
Note: Survey responses are analyzed and reported in aggregated and
anonymized form.
2. How We Use Your Information
We use your information to:
- Operate and improve the SUARA platform
- Deliver polls, surveys, and insights
- Analyze public opinion trends
- Produce anonymized reports and dashboards
- Communicate with you about updates or features
- Ensure security, integrity, and fraud prevention
- Comply with legal and regulatory obligations
SUARA does not sell personal data to third parties.
3. Data Anonymization & Aggregation
- Individual identities are never disclosed in reports
- Insights are published only in statistical, anonymized formats
- Responses cannot be traced back to a specific individual
Our core principle:
“SUARA listens. It does not influence or expose.”
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain login sessions
- Improve user experience
- Measure platform performance
You can control cookies through your browser settings. Disabling cookies may affect certain
features.
5. Data Sharing & Disclosure
We may share data only under the following circumstances:
5.1 With Service Providers
Trusted vendors who help us operate the platform (hosting, analytics, communications), under
strict confidentiality obligations.
5.2 Legal Requirements
When required by law, regulation, court order, or government authority.
5.3 Business Transfers
In the event of a merger, acquisition, or restructuring, data may be transferred with appropriate
safeguards.
6. Data Storage & Security
- Data is stored on secure servers with access controls
- Encryption is used where appropriate
- Regular security audits and monitoring are conducted
Despite best efforts, no system is 100% secure. We continuously improve our safeguards.
7. Data Retention
We retain personal data only as long as:
- Necessary for the purposes outlined
- Required by law or regulatory obligations
Anonymized data may be retained for research and historical analysis.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your account
- Withdraw consent where applicable
Requests can be made by contacting us (see Section 11).
9. Third-Party Links
SUARA may contain links to third-party websites or services.
We are not responsible for their privacy practices. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of SUARA constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
